Compliance - Geni Restaurant

Last updated: August 1, 2025

Entity Information

Entity: WeGeni IT Services and Consulting (OPC) Private Limited

Product: Geni Restaurant – Restaurant ERP, Billing & Management Software

Website: https://restaurant.wegeni.com

Our Commitment to Compliance

At WeGeni IT Services and Consulting (OPC) Private Limited, we understand that restaurants rely on technology partners who respect data, security, and privacy. Our product, Geni Restaurant, is built with these principles at its core. While we are not currently certified under international compliance frameworks such as SOC 2 or ISO/IEC 27001, we implement strong internal practices that reflect key pillars of these standards.

Our commitment to secure service delivery is backed by responsible data handling policies, user privacy practices, and adherence to Indian regulations.

Applicable Indian Regulations

Geni Restaurant operates in full compliance with the following Indian legal standards:

✅ Information Technology Act, 2000

We ensure our digital services align with India's IT Act, including requirements around electronic records, authentication, and digital communication safety.

✅ IT Rules, 2011 – Reasonable Security Practices and Sensitive Personal Data

WeGeni adheres to the principles of safe collection, secure storage, and limited disclosure of sensitive personal data, as defined under Indian IT Rules.

Security & Data Protection

We have taken proactive steps to safeguard both business and customer data shared on the Geni Restaurant platform:

Encryption

All data transmitted via the platform is protected using SSL/TLS encryption.

Authentication

Strong login systems and access controls are implemented at the user level.

Infrastructure

The platform is hosted on secure cloud environments with uptime and backup protections.

Internal Controls

Access to customer data is limited to authorized personnel only, under strict policies.

We apply "privacy by design" practices during development, ensuring data minimization and secure engineering.

Customer Data Privacy

Geni Restaurant may collect limited business and operational data such as:

  • Restaurant profile (name, contact info)
  • Menu and billing configurations
  • Staff login and access data
  • Customer transaction records (when configured)

We do not collect sensitive personal information such as Aadhaar numbers, bank account details, passwords, or health data unless explicitly configured by you and legally permitted.

Please review our full Privacy Policy: Privacy Policy

Third-Party Compliance

Geni Restaurant integrates with trusted third-party tools for:

  • Payment gateways (Razorpay)
  • Printing systems

Payment Processing Compliance

We integrate with Razorpay, a PCI-DSS and ISO 27001-compliant payment gateway, for processing all financial transactions. Razorpay handles all cardholder and UPI data with the highest level of security.

We do not store sensitive payment data such as credit card numbers or CVV on our servers. All such information is securely transmitted to and processed by Razorpay according to industry standards.

Each of these vendors operates under their own privacy and security policies. We ensure only essential, minimal data is shared through secure APIs.

Limitations of Liability

Geni Restaurant is not currently certified under:

  • SOC 2 (Service Organization Controls)
  • ISO/IEC 27001 (Information Security Management Systems)
  • GDPR, HIPAA, or CCPA compliance frameworks

Important: If your business falls under highly regulated industries such as banking, insurance, or healthcare, we recommend conducting an internal risk assessment before using our Services.

Ongoing Compliance Efforts

We are working to strengthen our legal and operational readiness. As part of our roadmap, we are exploring:

  • Internal audits and secure coding practices
  • Documented business continuity and incident response plans
  • Potential alignment with ISO 27001 controls
  • Optional NDAs and service-level clauses for enterprise customers

Your Responsibilities

As a restaurant/business owner using Geni Restaurant, you are responsible for:

  • Ensuring that customer and staff data entered into the system complies with Indian privacy laws
  • Only using our system for lawful and permitted activities
  • Protecting access credentials to prevent misuse of your account

Contact for Compliance Inquiries

Grievance Officer

Name: Mr. Kishorekumar Chandresekaran

Email: ceo@wegeni.com

Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu – 637211

Support Contact

Email: we@wegeni.com

Phone: +91 90477555066